There are generally so many working parts to an organization that it can be difficult to pinpoint what exactly is going wrong when morale is down, employees jump ship or business suffers. When these things happen, one of the first places to look toward should be management.
Management, unlike leadership, has a rigor associated with it. While leadership, on the other hand has a more amorphous quality. Perhaps one of the most important aspects of management is accountabilities—being accountable for the outputs of those who work directly for them. And being a good manager means taking such accountabilities very seriously.
Of course different managers have different management styles. That we can all agree on. But we may not agree on what it is that makes a manager good or bad at managing.
Whether it is a Fortune 500 company or a small start up, bad management is bad management. And, bad management impacts everyone and everything in an organization. It is entirely possible for a large, multi-tiered company to experience dissatisfaction and turnover among its ranks or a financial slowdown, while that start up is cruising happily toward success—and with a happy staff. But it can certainly be the reverse as well.
All types of organizations, big and small, have their share of both good and bad managers. Where do you fit in?
A demanding job—which many of us have—can be both frustrating and fulfilling. The frustrating part might come into play when you have less control over your own actions, how you do your work and what you do to fulfill your responsibilities. Inevitably this causes stress; and stress can lead to exhaustion, anxiety, and even depression.
This is where a good manager comes in offering perhaps a different perspective, support and/or autonomy. A good manager is one who understands what helps vs. what hurts employees. Meanwhile a bad manager is what stands between happy and productive employees, lower turnover and business success.
What other accountabilities do you think managers have? What quality to do you find important in a good manager?